Get Online Reviews For My Senior Living Facility – Senior Advisor, Google

Ensuring your loved ones are getting the care they deserve is a difficult challenge.  With many options when it comes to senior living facilities, how does a consumer know which to choose?  For most, it begins with a Google search and a study of past reviews via Google, Senior Advisor, Caring.com, Facebook and other review platforms.

As a senior assisted living facility, how do you build up your review reputation online?  How do you build that positive image across so many different review platforms without making it a full-time job?  Today we’ll share with you three great methods to increase your review collection for senior living facilities and get more reviews on Google, Facebook, Senior Advisor, caring.com and any other review platform you use. 

The great thing about the tools listed below is many are free.  While some do carry a small cost, they can also automate a lot of the recurring ‘busy work’ that goes into review collection which will actually save you time and money.  To learn more, keep reading:

Create A Google Review Handout For Your Senior Living Facility

This is an easy task that can be done for free in just a few minutes using our Google Review Handout Generator.  The tool will create a one-page PDF that is branded with your business logo and contact information.  Also on the PDF will be a simple step by step guide (with a URL) that leads your customer to your Google Business page to leave a review.

The great thing about a physical handout is you can print it and give it to your customers (or their loved ones) to take home when leaving your facility.  That physical piece of paper will sit on a desk or a fridge at home and act as a reminder to leave a review.  The step-by-step instructions including a direct review link make it easy to follow for even the non-technical savvy individual. You don’t have to worry about whether they’ll be able to find your business on Google as the link takes them directly to the place where they leave the review.

To get started and print off your Google Review Handout for your senior assisted living facility go to the following URL: https://arrivala.com/google-review-handout-generator/

Senior Living Facility Google Review Link Generator

Here’s another great FREE tool you can use to generate more Google reviews for your senior living facility.  A Google review link creates a direct URL to where the customer leaves a review on your Google Business profile.  By creating this direct link, it gets around the process of the customer having to search and find your business on Google, click on your business, click on the ‘Write Review’ link, etc..  Those instructions are complex and many often get lost or perhaps find the wrong business with a similar name.  The Google Review Link takes the customer directly to the final step of the review process so they can immediately begin selecting a star level and writing their review.

Once you generate your senior living facility Google review link, you can use it in numerous areas.  You could:

• Put the link directly on your website
• Add it to your email signature
• Add it to your email newsletters
• And anywhere else where electronic communication is used by your company

To generate your Google review link and start bringing in more reviews, go to the following URL: https://arrivala.com/google-review-link-generator/

Review Collection Automation For Senior Living Facilities

The most robust and time-saving approach to review collection is review automation.  Through the use of technology, we can automatically collect reviews from your clients or their loved ones.  We do this through automated follow-ups, multiple review flows, and review distribution to push the same review to as many review platforms (Google, Facebook, Senior Advisor, caring.com) as possible.

So how does review automation work?

Your team adds in the names & email addresses of past customers into the dashboard of Arrivala.  Arrivala also has an API that can connect with many CRMs as well as has the ability to import bulk customers from a spreadsheet file.  Once we have your past customers in our system, we send out text messages or emails asking for a review.  The Arrivala system automatically keeps track of which customers review you and which ones do not.  If they don’t respond to the first review request, we’ll automatically follow-up again and again (unless they unsubscribe) to ensure we’re bringing in as many reviews as possible. 

Once a review has been written, we’ll prompt that customer to share their review onto as many review platforms as possible such as Google, Facebook, Senior Advisor, caring.com and many more.

Arrivala review automation starts at only $29.99/month and easily pays for itself in the time-saving automation it provides.  It’s packed with a bunch of other awesome features such as reviews for charity, an Arrivala microsite for SEO, review widgets for embedding on your website, and so much more.

To get started with Arrivala review automation, sign-up today!

Wrapping Up Review Automation For Senior Care Facilities

If you’re a senior living facility and not actively collecting reviews from your past customers, you’re letting your competitors get the upper-hand.  Using the tools we provided above and implementing a process for review automation, you can quickly make up the gap (if they are ahead) or extend your review lead (if you are ahead).  Reviews are so important that for most senior living facilities they become its #1 marketing tool. 

If you have any questions about review collection or getting started with review automation, don’t hesitate to reach out to me at cabe@arrivala.com.

We look forward to helping your business succeed!