Read Our Reviews

Arrivala is rated 4.92 out of 5.0 stars based on 122 review(s).

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Looks good so far. I'd really like a mobile app for our techs to use in the field to send review requests to customers.

- Michael

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Great results

- Brianna

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If only we would have known about this a year ago. Well, at least we do now! Reviews, reviews reviews. It's great!

- Vera

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We love using Arrivala. So many different tools to help get reviews and grow our business.

- Jennifer

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Great service, very flexibile to support our real estate business. We've gained some great feedback that helps our reviews and helps us internally to improve our service.

- Aaron

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Exception service at a great price.

- Doreen

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We're a locally owned pet store and we've been having trouble competing with some of the new big online companies. Gaining these reviews has been extremely valuable to our business and helps us capture the local business.

- Donna

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Nice, clean and easy to use service.

- Ariane

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John from support was very personable and helped us get everything set up. The reviews are flowing and I could not be happier!

- Katelyn

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Awesome!

- Katrina

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Very nice

- Jed

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Excellent service

- Elisa

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Fantastic service. I can't even begin to explain how much this has helped our business. Not only do we get great information on how we can improve our service, we also have brought on dozens of new customers.

- Heather

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Gosh where do I start. Arrivala has been extremely beneficial to our lawn care business. As the office manager, I was overwhelmed by trying to get reviews from our customers. Arrivala made everything clear and has improved our business hand over fist.

- Suzanne

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Support staff was great!

- Crystal

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Very enjoyable to use and does great things for my business

- Julia

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There's nothing else like Arrivala. They truly have a unique system that works!

- Christine

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Gave their full attention to ensuring my account got set up correctly and I knew what I was doing. Would recommend Arrivala to others!

- Ashley

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Arrivala saved my business. That is the honest truth. We were struggling to be found, struggling to turn a profit until we started gaining reviews for our business through Arrivala. We're now bringing in new customers everyday thanks to our great reviews on Google. We have Arrivala to thank for that.

- Jamie

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Professional team that is willing to help.

- Trella

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Great company to help grow our business. Worth Every Penny!

- Cathy

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This service should cost 10X what it does. Gosh, it has completely tranformed our business. Great, great, great!

- Christa

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We were paying an SEO company $500 month and getting zero results. We've spent two months with Arrivala for $60 and oh my gosh our traffic has tripled. Reviews matter and Arrivala got us there.

- Julie

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Great service!

- Chris

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Excellent service and great results

- Nina

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We've been extremely satisified with Arrivala. We're a local contractor and reviews are a huge asset to convince customers to use us.

- Janice

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The support team is always friendly and we've been able to get reviews for our business.

- Holly

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Very accommodating and been a huge aset for our business

- Anna

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Pleasure to work with Arrivala

- Joann

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Professional and does what it promises.

- dakotah

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Awesome service for our cleaning company. Very helpful and easy to use.

- Andrea

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So helpful in growing our business.

- Kayla

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Love Arrivala and the benefit to our dental practice

- Mary

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Always happy with results

- Alexia

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We've only been using Arrivala for a week but already the results are impressive. We've received over 12 new reviews on Google. We expect this to help a lot with our practice.

- Christa

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We're a small emergency clinic and we've been struggling to get new patients in the door. Gaining these valulable reviews has been great!

- Amanda

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A++++

- Katie

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Great service!

- Haley

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Great for our real estate brokerage!

- Heather

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Arrivala has been a great benefit to our business. Very happy with the service

- Sarah

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We moved over to Arrivala from a comepeitor due to the cost savings. Arrivala is just as good as the other service we were using but 1/10 of the price.

- Julie

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Great experience all around

- Aaron

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Very pleased with my total experience. very professional.

- Chris

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Great service, friendly and informative. Easy to schedule reviews.

- Ariane

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Very helpful service. Local electrician and reviews have helped us tremendously.

- Holly

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Great service

- Mike

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They know what they're doing and we're happy to be a customer

- Jeff

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Very helpful and great results.

- Veronica

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REeally great service. Gosh, I only wished we would have started collecting these revirws earlier

- Julie

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I chose a score of 5 because 6 wasn't an option. Arrivala has literally transformed our business.

- Alan

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Wonderful experience!

- Christa

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Very friendly support and the product speaks for itself. We've received dozens of reviews as the result of Arrivala while also saving dozens of hours of manual labor time.

- Scott

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Always a pleasure

- Sara

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Flexible scheduling of review sending. We love it.

- Aaron

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We love Arrivala. Great support when we need it and even better system for getting reviews.

- Christine

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The charitable review feature is what really sold us on Arrivala and we're happy it did. We've had nothing but success since signing up.

- Phillip

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Okay. this service rocks. Why did I not know this type of thing existed? It has saved me hours, no days, of time and our business is doing better than ever

- Rachel

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Very professional and a great service to have helping your budsiness

- Amy

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Wonderful service, and very informative.

- Julia

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Love every aspect of Arrivala. We use the reviews and the WordPress plugin to make them show up on our website. It's helped new customers find us as well as build our reputation

- Larry Dellegrotto

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We're have amazing results and we owe it all to Arrivala. Thank you so much!

- Laura

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Excellent services!

- Shelly

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We signed up and we were receiving reviews the same day. What's not to like?

- Holly

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They know how to get reviews. The system is perfect and gets the best results for your company. This really is the key to get a jump start on your competition. I just hope they don't find out...

- Gordon

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James was super helpful and friendly getting our account set up. We love how easy it is to get reviews from our past customers. Best of all we don't have to spend time following up.

- Ariane

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Great service and friendly staff.

- Don

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Very, very good service. We're a local marketing company and we're using this service to grow our reviews

- Lisa

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Arrivala, thank you so much. You literally saved my business

- Edward

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We knew we needed reviews but did not know how to get them. We tried to ask our customers but they either forgot or didn't know how to do it. Arrivala has solved all of those problems. We're getting 10+ reviews per month and the sky is the limit!

- Sarah

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Because of Arrivala our website visitors have doubled over the last month. People are finding out company now and we're seeing great results.

- Pamela

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Stop spending money on search engine ranking and start getting reviews. This is service is worth every penny. Gosh, I wish I would have signed up earlier.

- Julie

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Great system. Works as advertised and much cheaper than other options available.

- Julia

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Great support when we needed a little help getting setup. The service works as expected and brings in great reviews for our salon

- Sarah

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Very easy to use!! We were set up very quickly and reached out to our customers the same day. Response from customers has been great and easy to teach my team how to use.

- Candace

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Great experience

- kayla

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Very happy so far !!!

- Amy

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Great product and friendly staff!

- Chester

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This is what I've been searching for for months! I tried a couple other providers and their services worked as well but my small business could not afford the $400/month price tag. Great service at a reasonable price for small business owners! Very happy!!!!

- Cathy

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I was able to get set up very quickly, Arrivala works as expected and serves our business well

- Brooke

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Great service

- Lay

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Good experience. Improved our reviews within days.

- Allison

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The customer service was great !

- Nadia

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Love the service!

- Tyler

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Great service

- Chelsea

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The support team was quick to answer questions, the platform was straight forward to use. I loved the quick start guide, very easy to find the features I was looking for

- Amy

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The ability to request reviews automatically has been a lifesaver for our small business. We used to do this manually and it took up a good hour nearly every day. Arrivala has solved that for us and at only $30 month it's a great deal!

- Joshua

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Very friendly support team and great product.

- Victoria

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Love it!!

- Rhonda

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THIS. IS. IT. Great service, affordable price, all the bells and whistles we need for our small business.

- Shawn

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Great, great great! If you're not currently collecting reviews than you're losing the battle.

- Zachariah

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Collecting reviews was something I always knew our business needed to do but simply didn't have the time. My web designer told me about Arrivala and we immediately signed up. WOW, this has been a gamechanger for our small business.

- Lindsay

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Great experience!

- Sherry

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Very happy with Arrivala. Great service and very beneficial to our business

- Nicole

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Quick to get setup, has every feature we need! What more could you ask for?

- Michael

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Love using Arrivala. Simple and does what it says. I can always count on reviews coming in even if I'm not paying attention to the service.

- Rebecca

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Great review service. We were not being found in Google search results before we started using Arrivala. After a month of using the service, we've gained over 30 reviews on Google and we're now showing up frequently. We're a lietime customer!

- Mackenzie

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Works perfect for our needs! We've established a good review base and we owe it to Arrivala.

- Donald Hammer

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Very useful software

- Ed goyzman

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We've been using Arrivala for a few months and have been very happy with the service. Very affordable for our small business compared to other services that we were comparing it to. I would indeed recommend Arrivala for other businesses that are seeking a review collection tool.

- Johnny Kissanti

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Good working

- Raju kayyam

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Arrivala has been a great service to our landscaping business. We had tried some other options in the past but they've either been too expensive or did not do everything required. Arrivala is the perfect mix of price and features. You get great value for what you pay for!

- Kallie Ortega

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- Ian Hunter

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Arrivala was a big reason for our success in 2018.  After reviews started appearing on Google search results we received a big bump in traffic and the leads have been steady ever since.  We’re in a pretty competitive lawn care market in Southwest Florida and Arrivala has enabled our company to standout from competitors.  We did end up upgrading the the premium service to enable text message sending.  Overall a great service!

- John Ballamy

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What a fantastic service.  We were looking for a way to jump start out reviews and Arrivala was the perfect entry level service.  The WordPress plugin made it very easy to get setup even for people who may not be tech-savvy such as myself.

- Jenny Lloyd

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The product is fantastic for the price.  We tried a couple other services previously and they had a few more features we enjoyed but certainly not worth the $400+ we were paying every month.  Arrivala has everything we need to keep charging forward with more product reviews at a price point that is sustainable for our business.  Keep up the great work, Arrivala!

- Ian Dawson

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Exactly what we needed.  Support has been super helpful, we’re improving our review count, does what it is supposed to.  What more can you ask?

- Brady Eli

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Great product backed by great support.  When we have a question we always get a response within a day, most of the time the same day.  The product is exactly as described and we’re super excited about the new WordPress plugin although we haven’t started using it yet.

- Kelly Williams

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We run a fine jewelry shop and were comparing different options to help generate reviews on Google.  We thought we had already found our solution when at the last minute we heard about Arrivala.  After trying the free version we were very happy with the product.  The price point was about 1/8 of the price we were going to pay for a similar product.  Affordable and a great product, I have already recommended to several friends.

- Kacey Johnson

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We were referred to Arrivala by a friend of the owner.  We were aware it was a newer product but the price point was unbeatable and we were in the market so we gave it a go.  What’s the worst that could happen?  We’ve been blown away.  There were a couple of small issues at first but the support has been top notch and everything has been resolved very quickly.  We’ve been recommending the service to fellow business owners for nearly 6 months.  Keep up the great work!

- Peter Wilson

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We’re a new dental office and trying to get established in search results.  We came across Arrivala and decided to give it a go to get some Google reviews.  It’s been the single best decision we’ve made in terms of online marketing.  We crossed the 60 review mark last week and our website traffic has improved 10X.  Almost all of our traffic is organic now which has allowed us to cut back on the $2k/month budget we were spending on Google Adwords.  Arrivala is actually saving us money on top of bringing in new clients.

- Janet Olsen

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The text messaging feature is fantastic.  Prior to using Arrivala, we were manually sending out emails asking for customer reviews.  Now, we get past their unread email inbox and right to their text messages.  The number of reviews we’ve received in the last month is equivalent to what we received all last year.  Thanks Arrivala!

- Judy Timmons

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The bad: the kiosk mode could use some improvement.  While it does work, it’s pretty difficult for people to share their reviews to Google from our store.  The good: literally everything else.  We’re super happy with the product and it is very cost effective.  Other services like this go for a few hundreds dollars per month.

- Jackson Gregory

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Great service backed by great support.  I would recommend to my friends and hide from my competitors :)

- James Quintal

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We did a lot of shopping around before deciding on Arrivala so I feel very confident is saying this is the best product out there for your money.  If budget was not a thing, I would potentially select a different product but this has everything you need and more at a great price.  Don’t pay $200/month for other products when this is what you need.

- Paula Norton

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We’re still relatively new to Arrivala but thus far it’s been very smooth to setup and we were up and running in about an hour with all the settings configured.  We haven’t yet sent out our first review request but the process seems pretty straight forward.  We’re excited to see the results.

- Johnny Davis

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Kudos for a great product to help small businesses grow and compete with the big guys.  We certainly would recommend the service to our friends and business associates.  Great work!

- Heather Mason

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Worth. Every. Penny. I’m telling you, reviews have taken us from a small, ugly website on the internet not really serving a purpose to a consistent flow of daily new customers.  Arrivala has been a huge part of helping us get there.

- Keller Hawkins

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We love Arrivala!  From our very first pre-sales call they have been nothing but supportive and guiding in helping us get started.  The system is easy to use but when you have a question, you know you’ll get a pretty quick answer.  We will likely be lifelong customers.

- Julie Raymond

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An essential tool in the small business toolbox.  Arrivala has most certainly helped us bring in new clientele and is worth the monthly fee.  We regularly recommend to others.

- Houston Wallace

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A great option for review collection.  We are a local general contractor and our reviews have increase from just a few to over 20 in the last few months.  I’m very pleased when I do a search for local contractor and I’m the first result on the Google map with all those great reviews.  Couldn’t of done it without Arrivala.

- Roger Neville

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“you get what you pay for”. Not the case with Arrivala!  You get what you pay for and soooo much more.  I was hesitant to write this review but Arrivala, you need to raise your prices.  You could easily be charging 4x the amount if not more.  Reviews are very important to our business as there is a lot of local competition and it seems whoever the most reviews typically wins the Google battle.  It’s safe to say, we’re winning thanks to Arrivala.

- Chris York

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Awesome company to work with!

- Bold City Design

Simple & Free Tools To Get More Google Reviews

Oct 24, 2019


You’ve come to the realization that you need Google reviews to be found on the internet.  Or maybe you’ve known this for a while but you simply don’t know how to get customers to write them at scale.  Don’t worry, you’re not alone.

Some of the most popular search terms on Google for small business owners revolves around Google review generation, automating review collection, or online reputation management.  Therefore, if you’re not being proactive in Google review collection, your competition very well may be.

Today we’re going to share with you some of the top tools that marketing agencies are utilizing to get Google reviews for small businesses they work for.  Except you don’t have to pay thousands of dollars per month to some big company to gain access to them.  Many of them are completely free and others cost less than $30/month.  Without further introduction, let’s jump in and see what these tools are all about:

 

Google review handout generatorCreate A Google Review Handout

We know the typical song and dance.  You tell a past customer who is thrilled with your work or business to go leave you a Google review.  They say they are going to and for a second you believe them.  Until hours, days and weeks pass and you don’t get anything.  Did the customer lie?  Were they never intending to leave you a review?  No, they simply forgot.  Or maybe they went to try to find a place to write the review but they misspelled your business name.  Or maybe they did leave a review but for a different business entirely because they thought it was you.  Let’s fix all the above scenarios with a single page printable handout that provides a direct link to write a review for your business.  A handout that somebody can take home with them, put on their desk as a reminder.

Here are a few great FREE tools to generate a one-page PDF handout to get more Google reviews for your business:

 

Create A Google Review Link

The above handout works great if you are meeting the client in-person but what if you have to follow up after the fact or you are a business that does not meet the client face to face?  We have a solution for that as well!  A Google review link is a direct link that when opened on a desktop computer or mobile device would take the customer directly to the review screen on Google.  No more searching to find your business or having trouble locating where to write a review.  Just a simple link that eliminates all confusion.  Sounds great right?  Well it’s very easy to create thanks to a couple of great tools listed below.  And guess what, they’re completely FREE!

 

Create A Google Review Collection Process

Every well-run business has processes in place for key tasks.  If you’re a retail store there may be a process for opening up in the morning and shutting down.  If you’re a salesperson there is likely a process in place for onboarding new clients.  Likely, these processes have been written down and can be shared as needed when new employees are on-boarded.  Why not create an internal process for asking past clients/customers for reviews?  You already know the significant benefits as well as the consequences of not doing so.

This task doesn’t take a fancy tool since it will be unique to your business but it will likely utilize some aspects we created in the previous points.  As an example, if you are an electrician it may go something like this:

  • Upon job completion, thank the customer for choosing our company and asking if they would be willing to share a review
  • If yes, hand them our Google handout generator and show them where the link is that they can go to to leave the review
  • Ask them for an email address where you could send a customer survey.  If they oblige, write it down and hand into the office manager

Then the office manager task may be:

  • Look at Google profile every other day and make a note of new reviews
  • If a customer with an email address you have been provided has not yet left a review, follow up with the customer and provide them our Google review link
  • Wait 1 week, if customer still has not submitted a review, send a follow-up request

 
Review collection CRM Screen

Automate Review Follow-Ups

If the last task that discussed creating a follow-up process sounded daunting, it’s because it can be.  Trying to keep track of who has reviewed you and who hasn’t may be possible if you only deal with a handful of customers per week but it can quickly get out of control.

That’s where review collection automation comes into play.  This will be the only tool I recommend that actually costs a little money and is entirely worth it compared with time spent doing it manually.  What is review collection automation?  Well, basically you enter in your past customers into a database or CRM type of backend and then the system automatically sends out review request by email or text message to your past customers that has direct links to review your business.  It then has the ability to follow-up with customers if they do not respond to the first request to ask again.  How much better does that sound then keeping track of dozens of past customers and their review status?

There are a few really great tools on the market to make this review automation happen.  Here at Arrivala, we have some fantastic plans that begin at $29.99/month for premium features.  Our plans are much more focused to the small business owner and therefore we price it for small businesses to afford.  There are many other platforms on the market as well but many cost $200- $500+/month and are simply too expensive in my opinion for what they provide.  I’ve listed a handful of these companies below so you can review and compare:

 

In Conclusion

I set out to write this article to help educate business owners on the importance of reviews and I hope it achieved it.  Yes, I work at Arrivala and we offer many of these services & tools (both paid and unpaid) but this article was not meant to be a pitch.  In the past, word of mouth used to be a huge driver of future business.  Your neighbors, friends, colleagues, etc. would recommend businesses based on experience.  While this still happens, reviews are beginning to take their place and over 80% of people trust reviews as much as they trust those recommendations from people they know.  If you want to drive business growth in years to come, obtaining positive feedback from past customers may very well be the single most important thing you can do.

Best of luck in your future business endeavors.  If you have any questions about the above tools & tips, please feel free to email me at [email protected]

 


 

Are you a digital marketing company or marketing professional looking to offer review collection & reputation management services to your clients?  Checkout the Arrivala reseller plans now available!

Ready to watch your reviews take flight?

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