Generating Google reviews for your medical office is vital to your continued growth and success. Over 75% of people have elected not to use a medical office based on their reviews profiles (or lack of).
Whether you are a dentist, doctor, specialist, or veterinarian, NOW is the time to begin building your review profile but how do you go about doing it? What is the process or script for requesting reviews? Are there services that can help automate the process?
Arrivala has created a trusted and thoroughly tested process for bringing in the most reviews possible using our automated, effortless processes. Here are a few ways we can assist your practice to bring in reviews:
1. Kiosk Mode:
The Arrivala Kiosk mode allows you to collect reviews while the patient or visitor is still in the office. Kiosk mode is a feature included with all of our paid plans. No need to purchase new or expensive hardware, our Kiosk Mode can work with any computer or tablet device that can connect to the internet. Simply set up the device in an area that customers can easily access and ask them to stop in and leave a review before existing. The reviews can be used both internally as well potentially shared to your third party review platforms.
2. Instant Text Message Requests
Do you collect your customer or patient cell phone numbers when checking in for their appointment? We can immediately send that customer a text message request their review while their experience is still fresh in their memory. Or while they are still in the building! Simply add the patient’s phone number and cell phone number in the Arrivala system and schedule the request to be sent the same day. We’ll immediately reach out to the customer with a customized link where they can leave a review for your pratice. Since the customer is likely already logged in to their Google, Facebook, Yelp, Vitals & HealthGrades accounts on their mobile devices, they will be able to easily share their review across your business profiles. It’s never been easier or more convienant for your office staff and the patient.
3. Automated Follow-Ups
Did the customer not leave a review right away or perhaps they did not share it across your business profiles? No problem, we’ve got that covered. Our system will automatically follow up with the customer on a set schedule requesting their feedback. We never spam and the customer always has the ability to opt-out if they do not want to write a review. Stop spending valuable administrative time requesting past customers to review you. Arrivala does it all for you.
4. Integration With Leading Platforms
We integrate with all the review platforms that matter including Google Business, Facebook, Healthgrades, Vitals and dozens more. Reviews are also saved to your Arrivala profile page so even if the customer does not share, you still have a record of every review. We also integrate with top website platforms such as WordPress to create review widgets with no developer experience required. Simply install a plugin to have your reviews pulled in.
5. Reports & Analytics
It’s always important to understand the success of the tools you’re using. Arrivala allows you to see the total number of reviews we’re collected on your behalf, how many were shared across your business profiles and so much more. Knowledge is power and we give you plenty to make educated decisions. All of your reports and analytics are available 24×7 via your Arrivala dashboard.
Arrivala review collection and distribution is the best platform available for automated Google, Vitals & Healthgrades review collection and distribution. Let us help you in growing your medical, dental, or veterinary practice. People trust 3rd party reviews as much as they trust recommendations from friends & family. Grow your business with the same success as word of mouth referrals by signing up for Arrivala today.
If you have any questions, please contact us at hi@arrivala.com or get started on our Free Trial account today!