Best Review Collection Software In Australia

Arrivala is excited to become a leading solution for online review collection with our Australian customers.  Arrivala offers full support for Australian customers including SMS text message review requests, email requests, reporting, and everything else Arrivala offers as part of our packages.  Through our close relationships & integrations with our partners, we’re able to keep our SMS pricing low so we do not have to upcharge for Australian customers like many of our competitors.

We’ve also introduced a number of new Australian specific integration platforms such as the following:

ProductReview.com.au

ProductReview.com.au promotes itself as being Australia’s first and most comprehensive consumer opinion & review website.  it has collected over 1.5 million reviews for Australian businesses across a variety of industries.  Arrivala integrates seamlessly with ProductReview.com.au through all of our review flows.  Using Arrivala, you can automate your review collection for ProductReview.com.au while adding in some of our great features including negative review filtering (more on that below).

Realestate.com.au

Realestate.com.au is Australia’s leading real estate platform for buying and selling homes.  Realestate.com.au also has a full directory of real estate agents where you can view bios as well as view & leave reviews.  If you are a real estate agent or broker working in Australia, it’s imperative that you have a profile and are actively collecting reviews on Realestate.com.au.  Arrivala integrates seamlessly with Realestate.com.au.  Through our platform, we can handle negative review filtering, provide widgets you can embed on your website, and so much more.

Dozens of Other Platforms

On top of the two recently integrated Australian based platforms listed above, Arrivala integrates with dozens of other online review platforms.  These include global platforms such as Google, Facebook, Trip Advisor, Zillow, Yelp and so many more.  For a complete list of the current review platform integrations, click here.

Arrivala Features

Still on the fence about automated review collection?  Have a look at some of our great features:

Negative Review Filtering

One of our most popular features is the ability for our platform (in review flows A & B) to filter out negative reviews before they reach the sharing stage.  How we do this is by first sending your customers to Arrivala where we ask them for a star rating of your business.  If they choose a positive rating (the positive rating threshold can be defined in your customization options) then they are shown your third-party review sites to leave a review.  If the review is determined to be negative, they are requested to share feedback with your company which is sent to you via email.  This allows you to reach out to the customer and work to rectify the issue(s) before they become public.

Sign-up for Arrivala today and see how we can improve your business reputation online through the power of reviews!