Do you know how important reviews are for your business?
From improving your local SEO to helping convert browsers into customers, they’re essential to helping your dental practice grow. With 84% of consumers trusting Google reviews as much as referrals from friends, it’s not hard to see just how important it is to gain more for your business.
But, getting them isn’t always as simple as it sounds. If you’re looking to bump up the number of positive Google and Healthgrade reviews you have, you’ll have to put in the work.
Luckily, we’re here to help with a selection of different ways you can gain more customer reviews.
Automate Your Dental Practice’s Review Collection
The key to increasing your Google reviews and Heathgrades doctor reviews is by automating the process. If you don’t automate it, the process of checking which of your past clients have reviewed you and then following up with those who haven’t can be pretty time-consuming! As a dentist, it’s probably not what you wanted to do when you started your practice.
The Arrivala Review Automation System is ideal for automating your collection of online reviews. You can set it up to automatically send emails and text messages to customers who have recently been in for an appointment, asking them to write a review for your practice. This is much simpler than personally asking and will save you a whole lot of time.
The system also notes who has and hasn’t written a review for you. For those who haven’t written one, it’ll send a follow-up message to ask again. This is an easy way to start compiling a wealth of great reviews.
Once someone has left a review, they’ll receive an automated email or text asking them to share their comments on different platforms, including Google, Facebook, and Yelp. It also has an automated review feature that separates negative reviews from the rest, sending them to you before they go public so you can remedy the situation.
Using Automated Review Collection
If you’re cautious about gaining online doctor reviews through an automated system, don’t be! The Arrivala system is incredibly easy to use, making it accessible for even the most tech-shy dentists and clients.
When using the system, you’ll have one handy dashboard that lets you do everything you need to do. From here, you can easily add clients to your automated messaging list by entering their name, email address, or phone number. It’s really is as simple as that.
If you already have a list of this information and don’t fancy spending your time hand-entering every client, you can also import the information using a CSV spreadsheet. All of their data will be automatically put into the system, ready to start gathering great reviews for your practice.
There are plenty of other easy to use features too that you can take advantage of. For example, you can give your clients an incentive to leave a review by making an automatic donation to charity for each review you get. You can also show your reviews on your website and see detailed reports of how your reviews are helping your business grow.
The system is incredibly easy to use and will benefit your business to no end. If you’re looking to grow the number of reviews you have, investing in the Arrivala Review Automation System is a no-brainer.
Create Review Handouts
It’s not uncommon for clients to forget to leave you a review. Even if they’ve had excellent service and agreed to leave you a glowing review, life can often get in the way and days, weeks, and even months can go past with no review. Luckily, you can tackle this problem with a Google review handout.
This doesn’t have to be anything too complicated. A simple note reminding them to leave a review and where to do it can be enough. They can then have this hard-copy in their home alongside the automated reminders, making sure that they don’t forget.
If you have older clients coming for dental work who aren’t as tech-savvy, this is also a great alternative to those email and text reminders. Rather than relying on one system that could alienate a large chunk of your clientele, have multiple to make sure everyone is covered.
Make your handout in minutes with the free, easy to use Arrivala Google Review Handout System.
Dental Practice Google Review Link Generator
If you’re looking to increase your Google my Business reviews, we have another great, free tool that you can start using. This is the Google Review Link Generator, and it creates a precise URL for each of your clients to send them directly to the place where they can leave a review. Rather than making them jump through hoops to leave you feedback, make it simple with the link generator.
You can add your link to an email, include it on your website, or send it in a text message. However you find it best to reach your customers, make sure you include a URL!
Increase Your Google and Healthgrade Reviews
Generating Google and Healthgrade reviews is vital to creating a positive online presence and growing the customer base of your dental practice. These tools should give you everything you need to start increasing the positive feedback you get, making sure your business thrives for years to come.
Be sure to check out the full range of features available on the Arrivala automated system if you’re interested in review-based growth. If you have any questions about the tools and systems we offer, don’t hesitate to get in touch with our friendly team.