Not RedRock’s fault, but Strata guardian is almost useless. Six months after the metal was delivered to my repository, it’s still not being updated in the Strata account to show delivered status and reflect the value of my investment. I was promised to get this sorted out, but still waiting for a call from RedRock account rep. Also I requested a bi-weekly summary statement via email with a breakdown on market value and profit/loss for my investment, still did not receive. The only way to find out the status of my investment is to call my Red Rock rep and get a verbal statement.

excellent

Overall everything great. Reuben, who I worked with
throughout most of process was very helpful and supportive.
Only issue I had was after everything was completed I received
a letter that I did not understand and when I called people to
clarify it nobody called me back.

Please call me immediately I am very unhappy with all the service I received.
Sharon Steigerwald
317441-8456

All went fine.
No complaints

As a newbie to precious metals I was uncertain ground in my knowledge, but i was aided tremendously by Josh Fishman who guided me step by step in the whole process and answered all of my questions. Many thanks to Josh and red rock for making this a very transparent process. Also thanks to Tracy at equity trust for all of her help. Looking forward to future purchases.

My experience of buying gold and sliver fm you was terrible. For 5000, i received about less than 1000 in gold and about 1200 in sliver. Never again.

I thought the weight of my purchase of
silver was small for the amount of the purchase. I was assured this was correct because the price of refined and. minted silver is more than the price of unrefined

Service was excellent! I thought the premium was extremely high for the silver I purchased. Other than that, the service was excellent!

I am happy with Red Rock I will buy again from them.