Good experience, they took alot of time explaining and helping me understand everything and the purchase went smoothly.

However, I still have not received any documentation via email or snail mail of my purchase. When I log into Equity, it looks like the money is all there. I’d love to get some documentation of what I actually purchased??

Thanks
Tina Houston

Red Rock Secured representative was knowledgable and found an resource that fit my needs. Friendly, reliable, easy to contact, and stays with you even after you receive your product.

My rating is going down because my contact Greg Read hasn’t called me back on my request for refund.

It seemed to take longer than I expected for the items to be delivered. Seeing an itemized list was helpful, but then receiving an account summary with a significantly lower value was disappointing. It would be nice to also receive a valuation of the material that makes up the items to allow for easy performance evaluations.
Time will tell if this was a good decision.

6-8 weeks is to long, and no documents to prove ANYTHING is happening.🫤

Everyone had clear communication and took time with me when I didn’t understand something. I am confident having purchased my metals with Red Rock, and feel relieved having it out of the banks or other financial institutions.

At no time was I told about a 8 week lead time in which I would twiddle my thumbs and hope my gold got deposited. Also you would think there would be more documentation at least showing that thins were actually processing.

Terrific customer service! Helped to walk me through each step of the process. Edward and Nick are personal and exceptional at what they do! Thank you! Glad that my parents introduced us to your company. So far, so good.

They keep me updated on my purchase. Very helpful.

Very knowledgeable, trustworthy and they get the job done.