90%
of reviewers would recommendGalactic Snacks
I gotta say it’s kind of weird to be asked to rate a product that hasn’t been delivered to me yet. 🙂
hopefully it’s good, but you get 1 star for the poor timing of your survey.
Hi Miran- Looks like your order was delivered on 3/16 per the provided tracking info. If you haven’t received your package, please reach out to us at Support@BuySnacksOnline.com
Would be smart to offer gel packs of dry ice for a couple dollars more..package left in the sun got melted chocolate was unhappy about it respoded to company with email got no response now i get email for review 😑 could of had much better review had your company responded to email
Hi Tyler – unfortunately, it looks like our response may have been caught in your SPAM folder as we did see your note and responded back. We are actually testing some new packaging to help protect against the heat. We’re always looking to improve and appreciate your feedback.
Pay attention to the pkg sizes. I paid $7.50 a bad for single serving bags of chips!
Hi Dana – we do include the package size and serving sizes on our chips to help set expectations. Shipping snacks from around the world, paying customs, etc. is pricy and time consuming so while we do our best to offer a wide selection, some of our menu items are definitely a splurge!
Supposedly my order of 11 items and over $80 was shipped the very next day after I placed my order. The tracking shows it sitting in New Jersey for 21 days now. I have no idea if I’ll ever get my order or not. Pretty disappointing.
Hi Ron – As we discussed, we’re also very disappointed in the Postal Service’s extremely slow service with your order. It does seem to be a one-off issue as we’ve shipped thousands of orders and only seen a handful of issues like this.
We’ve contacted the postal service again and they are looking into it.
We appreciate your business and will continue to stay on them.