Read Our Reviews

Arrivala is rated 5 out of 5.0 stars based on 20 review(s).

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Arrivala was a big reason for our success in 2018.  After reviews started appearing on Google search results we received a big bump in traffic and the leads have been steady ever since.  We’re in a pretty competitive lawn care market in Southwest Florida and Arrivala has enabled our company to standout from competitors.  We did end up upgrading the the premium service to enable text message sending.  Overall a great service!

- John Ballamy

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What a fantastic service.  We were looking for a way to jump start out reviews and Arrivala was the perfect entry level service.  The WordPress plugin made it very easy to get setup even for people who may not be tech-savvy such as myself.

- Jenny Lloyd

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The product is fantastic for the price.  We tried a couple other services previously and they had a few more features we enjoyed but certainly not worth the $400+ we were paying every month.  Arrivala has everything we need to keep charging forward with more product reviews at a price point that is sustainable for our business.  Keep up the great work, Arrivala!

- Ian Dawson

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Exactly what we needed.  Support has been super helpful, we’re improving our review count, does what it is supposed to.  What more can you ask?

- Brady Eli

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Great product backed by great support.  When we have a question we always get a response within a day, most of the time the same day.  The product is exactly as described and we’re super excited about the new WordPress plugin although we haven’t started using it yet.

- Kelly Williams

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We run a fine jewelry shop and were comparing different options to help generate reviews on Google.  We thought we had already found our solution when at the last minute we heard about Arrivala.  After trying the free version we were very happy with the product.  The price point was about 1/8 of the price we were going to pay for a similar product.  Affordable and a great product, I have already recommended to several friends.

- Kacey Johnson

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We were referred to Arrivala by a friend of the owner.  We were aware it was a newer product but the price point was unbeatable and we were in the market so we gave it a go.  What’s the worst that could happen?  We’ve been blown away.  There were a couple of small issues at first but the support has been top notch and everything has been resolved very quickly.  We’ve been recommending the service to fellow business owners for nearly 6 months.  Keep up the great work!

- Peter Wilson

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We’re a new dental office and trying to get established in search results.  We came across Arrivala and decided to give it a go to get some Google reviews.  It’s been the single best decision we’ve made in terms of online marketing.  We crossed the 60 review mark last week and our website traffic has improved 10X.  Almost all of our traffic is organic now which has allowed us to cut back on the $2k/month budget we were spending on Google Adwords.  Arrivala is actually saving us money on top of bringing in new clients.

- Janet Olsen

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The text messaging feature is fantastic.  Prior to using Arrivala, we were manually sending out emails asking for customer reviews.  Now, we get past their unread email inbox and right to their text messages.  The number of reviews we’ve received in the last month is equivalent to what we received all last year.  Thanks Arrivala!

- Judy Timmons

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The bad: the kiosk mode could use some improvement.  While it does work, it’s pretty difficult for people to share their reviews to Google from our store.  The good: literally everything else.  We’re super happy with the product and it is very cost effective.  Other services like this go for a few hundreds dollars per month.

- Jackson Gregory

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Great service backed by great support.  I would recommend to my friends and hide from my competitors :)

- James Quintal

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We did a lot of shopping around before deciding on Arrivala so I feel very confident is saying this is the best product out there for your money.  If budget was not a thing, I would potentially select a different product but this has everything you need and more at a great price.  Don’t pay $200/month for other products when this is what you need.

- Paula Norton

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We’re still relatively new to Arrivala but thus far it’s been very smooth to setup and we were up and running in about an hour with all the settings configured.  We haven’t yet sent out our first review request but the process seems pretty straight forward.  We’re excited to see the results.

- Johnny Davis

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Kudos for a great product to help small businesses grow and compete with the big guys.  We certainly would recommend the service to our friends and business associates.  Great work!

- Heather Mason

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Worth. Every. Penny. I’m telling you, reviews have taken us from a small, ugly website on the internet not really serving a purpose to a consistent flow of daily new customers.  Arrivala has been a huge part of helping us get there.

- Keller Hawkins

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We love Arrivala!  From our very first pre-sales call they have been nothing but supportive and guiding in helping us get started.  The system is easy to use but when you have a question, you know you’ll get a pretty quick answer.  We will likely be lifelong customers.

- Julie Raymond

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An essential tool in the small business toolbox.  Arrivala has most certainly helped us bring in new clientele and is worth the monthly fee.  We regularly recommend to others.

- Houston Wallace

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A great option for review collection.  We are a local general contractor and our reviews have increase from just a few to over 20 in the last few months.  I’m very pleased when I do a search for local contractor and I’m the first result on the Google map with all those great reviews.  Couldn’t of done it without Arrivala.

- Roger Neville

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“you get what you pay for”. Not the case with Arrivala!  You get what you pay for and soooo much more.  I was hesitant to write this review but Arrivala, you need to raise your prices.  You could easily be charging 4x the amount if not more.  Reviews are very important to our business as there is a lot of local competition and it seems whoever the most reviews typically wins the Google battle.  It’s safe to say, we’re winning thanks to Arrivala.

- Chris York

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Awesome company to work with!

- Bold City Design

How To Get More Google Reviews – 3 Step Guide

Nov 13, 2018

How To Get More Google Reviews – 3 Step Guide



Google Reviews are a major driving force of organic SEO growth.  They can slingshot your website ranking to new highs in map search and drive a lot of new business.  On top of that, many business owners are yet to realize the importance of Google review growth which makes it an excellent opportunity for business owners (or employees) like yourself who are researching and reading these articles :).

The question remains, what is the most effective and time efficient way to collect Google Business reviews?  We’ve created a simple three step guide to getting started:

 

1. Setup Your Google Business Profile

If you already have a Google Business profile, you can skip this step.

You can’t begin to collect Google Business reviews unless you have a Google Business profile created.  The process for creating your Google Business profile can take a bit of time as Google must verify your location and in some situations ‘snail mail’ you a postcard at that address that contains a unique code to confirm.

It’s well worth the effort and the only way your business will begin to show on map searches so if you haven’t already created your Google Business profile, let’s get started!

Head over to https://www.google.com/business/ and click the green Manage Now button in the upper right corner.  If not already signed in, you’ll be prompted for signing in to your Google (Gmail) account.  If you do not currently have a Google login, you’ll need to register a free Google account prior to continuing.

Once logged in, you should see an Add Location button on the right side of the screen.  You’ll be prompted to enter your business address and continue the registration process of your Google Business listing.

As previously mentioned, Google may require a postcard be sent to your business address to confirm the listing.  If that is indeed the case, be sure to be on the lookout for that letter!

 

2. Setup Your Arrivala Account Or Reviews Manually

The process for collecting reviews can be done automatically or manually.  Luckily for you, there are options available such as Arrivala which can automatically send review request emails or text messages to your clients.  Best of all, Arrivala is free.

Alternatively, if you prefer to give a more personal touch or don’t mind following up with clients manually then that is of course also an option.  We’ll go through the process for both below:

Automatically Through Arrivala

Arrivala is a service that automates the collection of business reviews and then pushes those reviews to review profiles such as Google, Yelp, Trip Advisor, Zillow, Healthgrades, and 30+ other review sites.  All you do is add your customers name and email address or cell phone number and Arrivala handles the rest.  Arrivala will send out emails or text messages to your customers on a set schedule with your businesses branding that requests them to submit a review.  You are notified when new reviews are left for your business.

Arrivala has built in the technology to incentivize your customers through charitable donations.  Meaning, you can opt-in to donate $0.50 cents or $1.00 for every review a customer leaves to a charity of your choice.  Arrivala handles the entire donation process.

Arrivala is free for the basic plan and very affordable if you want some extra features.  Give it a go and save some time on review collection.

 

Manually Collect Reviews

Some people prefer the manual method.  Maybe you only work with a few clients so it’s not a big deal to send out personal messages.  Whatever the reason, here’s the best way to request business reviews through Google manually. 

Google has made it hard to guide people to write a review of your business.  They don’t provide you with an easy ‘send this link to your customers’ option so instead, you’re stuck telling customers, ‘Go to google.com, type in my business name, find my business on the map, click it, click the review tab and write a review’.  Whew, that’s a lot of steps.  What if a business in California has the same name as a business in Florida.  Will they review the correct one?  There’s a lot that could go wrong.

Fortunately for you, we’ve created a proprietary tool that will automatically direct your customer right to the review page of your business.  It’s completely free to use.  Head to this page and enter in your business name: https://arrivala.com/google-review-link-generator/.  If your business exists on Google, it will output a direct link to leave your business a review.  Clean and simple.

Send that URL in your emails to your clients to make it easier for them to leave you a review.

Remember to follow-up with clients as it often takes a couple requests.  Don’t give up, each one of those reviews can play a major role in your business’s growth.

 

3. Start Sending Review Requests

Now that you’ve got your business profile setup and you know your preferred method of collection (automatically through Arrivala or manually), it’s time to start sending the review requests!

Timing is very key here.  You should send the review requests as close to project completion as possible assuming the client is happy with the finished product/service.  Don’t wait two weeks if you can help it.  Create a follow-up schedule of 3 days and 7 days and resend your review requests on that schedule.  If possible, alternate the time of day the review request is sent as that can play a big role in whether or not a review is submitted.  In general, around lunchtime normally has a higher rate of conversion.

If after three attempts you still have not received a review, DON’T GIVE UP!  Wait a week and then start the process over with another three scheduled requests.  Perhaps they were out of town or just had a busy week.

 

Now Get Out There

The best way to get started is by setting a goal for yourself.  Challenge yourself to get 5, 10, or 20 reviews within the next month. Hold yourself accountable and also reward yourself for successful completion of your goals.  You will see business growth with the increase in Google reviews, I promise you that!

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