Awesome service for our cleaning company. Very helpful and easy to use.
Awesome service great product
We've been using Arrivala for the last few months and it's had a great impact on our business. We were able to reach out to hundreds of past customers and solicit reviews we certainly would not have gotten otherwise. The automation part is a big time saver when compared to the cost it would take to handle this manually.
Looks good so far. I'd really like a mobile app for our techs to use in the field to send review requests to customers.
Great results
If only we would have known about this a year ago. Well, at least we do now! Reviews, reviews reviews. It's great!
We love using Arrivala. So many different tools to help get reviews and grow our business.
Great service, very flexibile to support our real estate business. We've gained some great feedback that helps our reviews and helps us internally to improve our service.
Great company to help grow our business. Worth Every Penny!
A++++
Always a pleasure
We knew we needed reviews but did not know how to get them. We tried to ask our customers but they either forgot or didn't know how to do it. Arrivala has solved all of those problems. We're getting 10+ reviews per month and the sky is the limit!
Exception service at a great price.
This service should cost 10X what it does. Gosh, it has completely tranformed our business. Great, great, great!
Great service!
Flexible scheduling of review sending. We love it.
Because of Arrivala our website visitors have doubled over the last month. People are finding out company now and we're seeing great results.
We're a locally owned pet store and we've been having trouble competing with some of the new big online companies. Gaining these reviews has been extremely valuable to our business and helps us capture the local business.
We were paying an SEO company $500 month and getting zero results. We've spent two months with Arrivala for $60 and oh my gosh our traffic has tripled. Reviews matter and Arrivala got us there.
Great for our real estate brokerage!
We love Arrivala. Great support when we need it and even better system for getting reviews.
Stop spending money on search engine ranking and start getting reviews. This is service is worth every penny. Gosh, I wish I would have signed up earlier.
Nice, clean and easy to use service.
Great service!
Arrivala has been a great benefit to our business. Very happy with the service
The charitable review feature is what really sold us on Arrivala and we're happy it did. We've had nothing but success since signing up.
John from support was very personable and helped us get everything set up. The reviews are flowing and I could not be happier!
Excellent service and great results
We moved over to Arrivala from a comepeitor due to the cost savings. Arrivala is just as good as the other service we were using but 1/10 of the price.
Okay. this service rocks. Why did I not know this type of thing existed? It has saved me hours, no days, of time and our business is doing better than ever
Awesome!
We've been extremely satisified with Arrivala. We're a local contractor and reviews are a huge asset to convince customers to use us.
Great experience all around
Very professional and a great service to have helping your budsiness
Very nice
The support team is always friendly and we've been able to get reviews for our business.
Very pleased with my total experience. very professional.
Wonderful service, and very informative.
Excellent service
Very accommodating and been a huge aset for our business
Great service, friendly and informative. Easy to schedule reviews.
Love every aspect of Arrivala. We use the reviews and the WordPress plugin to make them show up on our website. It's helped new customers find us as well as build our reputation
Fantastic service. I can't even begin to explain how much this has helped our business. Not only do we get great information on how we can improve our service, we also have brought on dozens of new customers.
Pleasure to work with Arrivala
Very helpful service. Local electrician and reviews have helped us tremendously.
We're have amazing results and we owe it all to Arrivala. Thank you so much!
Gosh where do I start. Arrivala has been extremely beneficial to our lawn care business. As the office manager, I was overwhelmed by trying to get reviews from our customers. Arrivala made everything clear and has improved our business hand over fist.
Professional and does what it promises.
Great service
Excellent services!
Support staff was great!
Awesome service for our cleaning company. Very helpful and easy to use.
They know what they're doing and we're happy to be a customer
We signed up and we were receiving reviews the same day. What's not to like?
Very enjoyable to use and does great things for my business
So helpful in growing our business.
Very helpful and great results.
They know how to get reviews. The system is perfect and gets the best results for your company. This really is the key to get a jump start on your competition. I just hope they don't find out...
There's nothing else like Arrivala. They truly have a unique system that works!
Love Arrivala and the benefit to our dental practice
REeally great service. Gosh, I only wished we would have started collecting these revirws earlier
James was super helpful and friendly getting our account set up. We love how easy it is to get reviews from our past customers. Best of all we don't have to spend time following up.
Gave their full attention to ensuring my account got set up correctly and I knew what I was doing. Would recommend Arrivala to others!
Always happy with results
I chose a score of 5 because 6 wasn't an option. Arrivala has literally transformed our business.
Great service and friendly staff.
Arrivala saved my business. That is the honest truth. We were struggling to be found, struggling to turn a profit until we started gaining reviews for our business through Arrivala. We're now bringing in new customers everyday thanks to our great reviews on Google. We have Arrivala to thank for that.
We've only been using Arrivala for a week but already the results are impressive. We've received over 12 new reviews on Google. We expect this to help a lot with our practice.
Wonderful experience!
Very, very good service. We're a local marketing company and we're using this service to grow our reviews
Professional team that is willing to help.
We're a small emergency clinic and we've been struggling to get new patients in the door. Gaining these valulable reviews has been great!
Very friendly support and the product speaks for itself. We've received dozens of reviews as the result of Arrivala while also saving dozens of hours of manual labor time.
Arrivala, thank you so much. You literally saved my business
Good experience. Improved our reviews within days.
The customer service was great !
Love the service!
Great service
The support team was quick to answer questions, the platform was straight forward to use. I loved the quick start guide, very easy to find the features I was looking for
The ability to request reviews automatically has been a lifesaver for our small business. We used to do this manually and it took up a good hour nearly every day. Arrivala has solved that for us and at only $30 month it's a great deal!
Very friendly support team and great product.
Great system. Works as advertised and much cheaper than other options available.
Love it!!
Great support when we needed a little help getting setup. The service works as expected and brings in great reviews for our salon
THIS. IS. IT. Great service, affordable price, all the bells and whistles we need for our small business.
Very easy to use!! We were set up very quickly and reached out to our customers the same day. Response from customers has been great and easy to teach my team how to use.
Great, great great! If you're not currently collecting reviews than you're losing the battle.
Great experience
Collecting reviews was something I always knew our business needed to do but simply didn't have the time. My web designer told me about Arrivala and we immediately signed up. WOW, this has been a gamechanger for our small business.
Very happy so far !!!
Great experience!
Great product and friendly staff!
Very happy with Arrivala. Great service and very beneficial to our business
This is what I've been searching for for months! I tried a couple other providers and their services worked as well but my small business could not afford the $400/month price tag. Great service at a reasonable price for small business owners! Very happy!!!!
Quick to get setup, has every feature we need! What more could you ask for?
I was able to get set up very quickly, Arrivala works as expected and serves our business well
Love using Arrivala. Simple and does what it says. I can always count on reviews coming in even if I'm not paying attention to the service.
Great service
Great review service. We were not being found in Google search results before we started using Arrivala. After a month of using the service, we've gained over 30 reviews on Google and we're now showing up frequently. We're a lietime customer!
Works perfect for our needs! We've established a good review base and we owe it to Arrivala.
Very useful software
We've been using Arrivala for a few months and have been very happy with the service. Very affordable for our small business compared to other services that we were comparing it to. I would indeed recommend Arrivala for other businesses that are seeking a review collection tool.
Good working
Arrivala has been a great service to our landscaping business. We had tried some other options in the past but they've either been too expensive or did not do everything required. Arrivala is the perfect mix of price and features. You get great value for what you pay for!
Test comment
Arrivala was a big reason for our success in 2018. After reviews started appearing on Google search results we received a big bump in traffic and the leads have been steady ever since. We’re in a pretty competitive lawn care market in Southwest Florida and Arrivala has enabled our company to standout from competitors. We did end up upgrading the the premium service to enable text message sending. Overall a great service!
What a fantastic service. We were looking for a way to jump start out reviews and Arrivala was the perfect entry level service. The WordPress plugin made it very easy to get setup even for people who may not be tech-savvy such as myself.
The product is fantastic for the price. We tried a couple other services previously and they had a few more features we enjoyed but certainly not worth the $400+ we were paying every month. Arrivala has everything we need to keep charging forward with more product reviews at a price point that is sustainable for our business. Keep up the great work, Arrivala!
Exactly what we needed. Support has been super helpful, we’re improving our review count, does what it is supposed to. What more can you ask?
Great product backed by great support. When we have a question we always get a response within a day, most of the time the same day. The product is exactly as described and we’re super excited about the new WordPress plugin although we haven’t started using it yet.
We run a fine jewelry shop and were comparing different options to help generate reviews on Google. We thought we had already found our solution when at the last minute we heard about Arrivala. After trying the free version we were very happy with the product. The price point was about 1/8 of the price we were going to pay for a similar product. Affordable and a great product, I have already recommended to several friends.
We were referred to Arrivala by a friend of the owner. We were aware it was a newer product but the price point was unbeatable and we were in the market so we gave it a go. What’s the worst that could happen? We’ve been blown away. There were a couple of small issues at first but the support has been top notch and everything has been resolved very quickly. We’ve been recommending the service to fellow business owners for nearly 6 months. Keep up the great work!
We’re a new dental office and trying to get established in search results. We came across Arrivala and decided to give it a go to get some Google reviews. It’s been the single best decision we’ve made in terms of online marketing. We crossed the 60 review mark last week and our website traffic has improved 10X. Almost all of our traffic is organic now which has allowed us to cut back on the $2k/month budget we were spending on Google Adwords. Arrivala is actually saving us money on top of bringing in new clients.
The text messaging feature is fantastic. Prior to using Arrivala, we were manually sending out emails asking for customer reviews. Now, we get past their unread email inbox and right to their text messages. The number of reviews we’ve received in the last month is equivalent to what we received all last year. Thanks Arrivala!
The bad: the kiosk mode could use some improvement. While it does work, it’s pretty difficult for people to share their reviews to Google from our store. The good: literally everything else. We’re super happy with the product and it is very cost effective. Other services like this go for a few hundreds dollars per month.
Great service backed by great support. I would recommend to my friends and hide from my competitors :)
We did a lot of shopping around before deciding on Arrivala so I feel very confident is saying this is the best product out there for your money. If budget was not a thing, I would potentially select a different product but this has everything you need and more at a great price. Don’t pay $200/month for other products when this is what you need.
We’re still relatively new to Arrivala but thus far it’s been very smooth to setup and we were up and running in about an hour with all the settings configured. We haven’t yet sent out our first review request but the process seems pretty straight forward. We’re excited to see the results.
Kudos for a great product to help small businesses grow and compete with the big guys. We certainly would recommend the service to our friends and business associates. Great work!
Worth. Every. Penny. I’m telling you, reviews have taken us from a small, ugly website on the internet not really serving a purpose to a consistent flow of daily new customers. Arrivala has been a huge part of helping us get there.
We love Arrivala! From our very first pre-sales call they have been nothing but supportive and guiding in helping us get started. The system is easy to use but when you have a question, you know you’ll get a pretty quick answer. We will likely be lifelong customers.
An essential tool in the small business toolbox. Arrivala has most certainly helped us bring in new clientele and is worth the monthly fee. We regularly recommend to others.
A great option for review collection. We are a local general contractor and our reviews have increase from just a few to over 20 in the last few months. I’m very pleased when I do a search for local contractor and I’m the first result on the Google map with all those great reviews. Couldn’t of done it without Arrivala.
“you get what you pay for”. Not the case with Arrivala! You get what you pay for and soooo much more. I was hesitant to write this review but Arrivala, you need to raise your prices. You could easily be charging 4x the amount if not more. Reviews are very important to our business as there is a lot of local competition and it seems whoever the most reviews typically wins the Google battle. It’s safe to say, we’re winning thanks to Arrivala.
Awesome company to work with!
Nov 13, 2018
Google Reviews are a major driving force of organic SEO growth. They can slingshot your website ranking to new highs in map search and drive a lot of new business. On top of that, many business owners are yet to realize the importance of Google review growth which makes it an excellent opportunity for business owners (or employees) like yourself who are researching and reading these articles :).
The question remains, what is the most effective and time efficient way to collect Google Business reviews? We’ve created a simple three step guide to getting started:
If you already have a Google Business profile, you can skip this step.
You can’t begin to collect Google Business reviews unless you have a Google Business profile created. The process for creating your Google Business profile can take a bit of time as Google must verify your location and in some situations ‘snail mail’ you a postcard at that address that contains a unique code to confirm.
It’s well worth the effort and the only way your business will begin to show on map searches so if you haven’t already created your Google Business profile, let’s get started!
Head over to https://www.google.com/business/ and click the green Manage Now button in the upper right corner. If not already signed in, you’ll be prompted for signing in to your Google (Gmail) account. If you do not currently have a Google login, you’ll need to register a free Google account prior to continuing.
Once logged in, you should see an Add Location button on the right side of the screen. You’ll be prompted to enter your business address and continue the registration process of your Google Business listing.
As previously mentioned, Google may require a postcard be sent to your business address to confirm the listing. If that is indeed the case, be sure to be on the lookout for that letter!
The process for collecting reviews can be done automatically or manually. Luckily for you, there are options available such as Arrivala which can automatically send review request emails or text messages to your clients. Best of all, Arrivala is free.
Alternatively, if you prefer to give a more personal touch or don’t mind following up with clients manually then that is of course also an option. We’ll go through the process for both below:
Automatically Through Arrivala
Arrivala is a service that automates the collection of business reviews and then pushes those reviews to review profiles such as Google, Yelp, Trip Advisor, Zillow, Healthgrades, and 30+ other review sites. All you do is add your customers name and email address or cell phone number and Arrivala handles the rest. Arrivala will send out emails or text messages to your customers on a set schedule with your businesses branding that requests them to submit a review. You are notified when new reviews are left for your business.
Arrivala has built in the technology to incentivize your customers through charitable donations. Meaning, you can opt-in to donate $0.50 cents or $1.00 for every review a customer leaves to a charity of your choice. Arrivala handles the entire donation process.
Arrivala is free for the basic plan and very affordable if you want some extra features. Give it a go and save some time on review collection.
Manually Collect Reviews
Some people prefer the manual method. Maybe you only work with a few clients so it’s not a big deal to send out personal messages. Whatever the reason, here’s the best way to request business reviews through Google manually.
Google has made it hard to guide people to write a review of your business. They don’t provide you with an easy ‘send this link to your customers’ option so instead, you’re stuck telling customers, ‘Go to google.com, type in my business name, find my business on the map, click it, click the review tab and write a review’. Whew, that’s a lot of steps. What if a business in California has the same name as a business in Florida. Will they review the correct one? There’s a lot that could go wrong.
Fortunately for you, we’ve created a proprietary tool that will automatically direct your customer right to the review page of your business. It’s completely free to use. Head to this page and enter in your business name: https://arrivala.com/google-review-link-generator/. If your business exists on Google, it will output a direct link to leave your business a review. Clean and simple.
Send that URL in your emails to your clients to make it easier for them to leave you a review.
Remember to follow-up with clients as it often takes a couple requests. Don’t give up, each one of those reviews can play a major role in your business’s growth.
Now that you’ve got your business profile setup and you know your preferred method of collection (automatically through Arrivala or manually), it’s time to start sending the review requests!
Timing is very key here. You should send the review requests as close to project completion as possible assuming the client is happy with the finished product/service. Don’t wait two weeks if you can help it. Create a follow-up schedule of 3 days and 7 days and resend your review requests on that schedule. If possible, alternate the time of day the review request is sent as that can play a big role in whether or not a review is submitted. In general, around lunchtime normally has a higher rate of conversion.
If after three attempts you still have not received a review, DON’T GIVE UP! Wait a week and then start the process over with another three scheduled requests. Perhaps they were out of town or just had a busy week.
The best way to get started is by setting a goal for yourself. Challenge yourself to get 5, 10, or 20 reviews within the next month. Hold yourself accountable and also reward yourself for successful completion of your goals. You will see business growth with the increase in Google reviews, I promise you that!
Did you know 85% of consumers trust online reviews as much as personal recommendations? Yeah, pretty crazy!
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