Read Our Reviews

Arrivala is rated 4.92 out of 5.0 stars based on 122 review(s).

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Looks good so far. I'd really like a mobile app for our techs to use in the field to send review requests to customers.

- Michael

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Great results

- Brianna

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If only we would have known about this a year ago. Well, at least we do now! Reviews, reviews reviews. It's great!

- Vera

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We love using Arrivala. So many different tools to help get reviews and grow our business.

- Jennifer

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Great service, very flexibile to support our real estate business. We've gained some great feedback that helps our reviews and helps us internally to improve our service.

- Aaron

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Exception service at a great price.

- Doreen

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We're a locally owned pet store and we've been having trouble competing with some of the new big online companies. Gaining these reviews has been extremely valuable to our business and helps us capture the local business.

- Donna

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Nice, clean and easy to use service.

- Ariane

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John from support was very personable and helped us get everything set up. The reviews are flowing and I could not be happier!

- Katelyn

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Awesome!

- Katrina

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Very nice

- Jed

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Excellent service

- Elisa

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Fantastic service. I can't even begin to explain how much this has helped our business. Not only do we get great information on how we can improve our service, we also have brought on dozens of new customers.

- Heather

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Gosh where do I start. Arrivala has been extremely beneficial to our lawn care business. As the office manager, I was overwhelmed by trying to get reviews from our customers. Arrivala made everything clear and has improved our business hand over fist.

- Suzanne

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Support staff was great!

- Crystal

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Very enjoyable to use and does great things for my business

- Julia

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There's nothing else like Arrivala. They truly have a unique system that works!

- Christine

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Gave their full attention to ensuring my account got set up correctly and I knew what I was doing. Would recommend Arrivala to others!

- Ashley

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Arrivala saved my business. That is the honest truth. We were struggling to be found, struggling to turn a profit until we started gaining reviews for our business through Arrivala. We're now bringing in new customers everyday thanks to our great reviews on Google. We have Arrivala to thank for that.

- Jamie

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Professional team that is willing to help.

- Trella

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Great company to help grow our business. Worth Every Penny!

- Cathy

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This service should cost 10X what it does. Gosh, it has completely tranformed our business. Great, great, great!

- Christa

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We were paying an SEO company $500 month and getting zero results. We've spent two months with Arrivala for $60 and oh my gosh our traffic has tripled. Reviews matter and Arrivala got us there.

- Julie

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Great service!

- Chris

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Excellent service and great results

- Nina

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We've been extremely satisified with Arrivala. We're a local contractor and reviews are a huge asset to convince customers to use us.

- Janice

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The support team is always friendly and we've been able to get reviews for our business.

- Holly

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Very accommodating and been a huge aset for our business

- Anna

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Pleasure to work with Arrivala

- Joann

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Professional and does what it promises.

- dakotah

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Awesome service for our cleaning company. Very helpful and easy to use.

- Andrea

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So helpful in growing our business.

- Kayla

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Love Arrivala and the benefit to our dental practice

- Mary

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Always happy with results

- Alexia

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We've only been using Arrivala for a week but already the results are impressive. We've received over 12 new reviews on Google. We expect this to help a lot with our practice.

- Christa

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We're a small emergency clinic and we've been struggling to get new patients in the door. Gaining these valulable reviews has been great!

- Amanda

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A++++

- Katie

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Great service!

- Haley

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Great for our real estate brokerage!

- Heather

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Arrivala has been a great benefit to our business. Very happy with the service

- Sarah

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We moved over to Arrivala from a comepeitor due to the cost savings. Arrivala is just as good as the other service we were using but 1/10 of the price.

- Julie

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Great experience all around

- Aaron

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Very pleased with my total experience. very professional.

- Chris

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Great service, friendly and informative. Easy to schedule reviews.

- Ariane

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Very helpful service. Local electrician and reviews have helped us tremendously.

- Holly

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Great service

- Mike

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They know what they're doing and we're happy to be a customer

- Jeff

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Very helpful and great results.

- Veronica

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REeally great service. Gosh, I only wished we would have started collecting these revirws earlier

- Julie

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I chose a score of 5 because 6 wasn't an option. Arrivala has literally transformed our business.

- Alan

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Wonderful experience!

- Christa

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Very friendly support and the product speaks for itself. We've received dozens of reviews as the result of Arrivala while also saving dozens of hours of manual labor time.

- Scott

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Always a pleasure

- Sara

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Flexible scheduling of review sending. We love it.

- Aaron

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We love Arrivala. Great support when we need it and even better system for getting reviews.

- Christine

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The charitable review feature is what really sold us on Arrivala and we're happy it did. We've had nothing but success since signing up.

- Phillip

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Okay. this service rocks. Why did I not know this type of thing existed? It has saved me hours, no days, of time and our business is doing better than ever

- Rachel

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Very professional and a great service to have helping your budsiness

- Amy

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Wonderful service, and very informative.

- Julia

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Love every aspect of Arrivala. We use the reviews and the WordPress plugin to make them show up on our website. It's helped new customers find us as well as build our reputation

- Larry Dellegrotto

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We're have amazing results and we owe it all to Arrivala. Thank you so much!

- Laura

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Excellent services!

- Shelly

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We signed up and we were receiving reviews the same day. What's not to like?

- Holly

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They know how to get reviews. The system is perfect and gets the best results for your company. This really is the key to get a jump start on your competition. I just hope they don't find out...

- Gordon

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James was super helpful and friendly getting our account set up. We love how easy it is to get reviews from our past customers. Best of all we don't have to spend time following up.

- Ariane

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Great service and friendly staff.

- Don

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Very, very good service. We're a local marketing company and we're using this service to grow our reviews

- Lisa

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Arrivala, thank you so much. You literally saved my business

- Edward

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We knew we needed reviews but did not know how to get them. We tried to ask our customers but they either forgot or didn't know how to do it. Arrivala has solved all of those problems. We're getting 10+ reviews per month and the sky is the limit!

- Sarah

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Because of Arrivala our website visitors have doubled over the last month. People are finding out company now and we're seeing great results.

- Pamela

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Stop spending money on search engine ranking and start getting reviews. This is service is worth every penny. Gosh, I wish I would have signed up earlier.

- Julie

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Great system. Works as advertised and much cheaper than other options available.

- Julia

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Great support when we needed a little help getting setup. The service works as expected and brings in great reviews for our salon

- Sarah

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Very easy to use!! We were set up very quickly and reached out to our customers the same day. Response from customers has been great and easy to teach my team how to use.

- Candace

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Great experience

- kayla

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Very happy so far !!!

- Amy

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Great product and friendly staff!

- Chester

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This is what I've been searching for for months! I tried a couple other providers and their services worked as well but my small business could not afford the $400/month price tag. Great service at a reasonable price for small business owners! Very happy!!!!

- Cathy

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I was able to get set up very quickly, Arrivala works as expected and serves our business well

- Brooke

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Great service

- Lay

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Good experience. Improved our reviews within days.

- Allison

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The customer service was great !

- Nadia

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Love the service!

- Tyler

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Great service

- Chelsea

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The support team was quick to answer questions, the platform was straight forward to use. I loved the quick start guide, very easy to find the features I was looking for

- Amy

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The ability to request reviews automatically has been a lifesaver for our small business. We used to do this manually and it took up a good hour nearly every day. Arrivala has solved that for us and at only $30 month it's a great deal!

- Joshua

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Very friendly support team and great product.

- Victoria

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Love it!!

- Rhonda

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THIS. IS. IT. Great service, affordable price, all the bells and whistles we need for our small business.

- Shawn

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Great, great great! If you're not currently collecting reviews than you're losing the battle.

- Zachariah

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Collecting reviews was something I always knew our business needed to do but simply didn't have the time. My web designer told me about Arrivala and we immediately signed up. WOW, this has been a gamechanger for our small business.

- Lindsay

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Great experience!

- Sherry

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Very happy with Arrivala. Great service and very beneficial to our business

- Nicole

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Quick to get setup, has every feature we need! What more could you ask for?

- Michael

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Love using Arrivala. Simple and does what it says. I can always count on reviews coming in even if I'm not paying attention to the service.

- Rebecca

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Great review service. We were not being found in Google search results before we started using Arrivala. After a month of using the service, we've gained over 30 reviews on Google and we're now showing up frequently. We're a lietime customer!

- Mackenzie

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Works perfect for our needs! We've established a good review base and we owe it to Arrivala.

- Donald Hammer

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Very useful software

- Ed goyzman

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We've been using Arrivala for a few months and have been very happy with the service. Very affordable for our small business compared to other services that we were comparing it to. I would indeed recommend Arrivala for other businesses that are seeking a review collection tool.

- Johnny Kissanti

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Good working

- Raju kayyam

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Arrivala has been a great service to our landscaping business. We had tried some other options in the past but they've either been too expensive or did not do everything required. Arrivala is the perfect mix of price and features. You get great value for what you pay for!

- Kallie Ortega

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- Ian Hunter

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Arrivala was a big reason for our success in 2018.  After reviews started appearing on Google search results we received a big bump in traffic and the leads have been steady ever since.  We’re in a pretty competitive lawn care market in Southwest Florida and Arrivala has enabled our company to standout from competitors.  We did end up upgrading the the premium service to enable text message sending.  Overall a great service!

- John Ballamy

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What a fantastic service.  We were looking for a way to jump start out reviews and Arrivala was the perfect entry level service.  The WordPress plugin made it very easy to get setup even for people who may not be tech-savvy such as myself.

- Jenny Lloyd

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The product is fantastic for the price.  We tried a couple other services previously and they had a few more features we enjoyed but certainly not worth the $400+ we were paying every month.  Arrivala has everything we need to keep charging forward with more product reviews at a price point that is sustainable for our business.  Keep up the great work, Arrivala!

- Ian Dawson

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Exactly what we needed.  Support has been super helpful, we’re improving our review count, does what it is supposed to.  What more can you ask?

- Brady Eli

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Great product backed by great support.  When we have a question we always get a response within a day, most of the time the same day.  The product is exactly as described and we’re super excited about the new WordPress plugin although we haven’t started using it yet.

- Kelly Williams

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We run a fine jewelry shop and were comparing different options to help generate reviews on Google.  We thought we had already found our solution when at the last minute we heard about Arrivala.  After trying the free version we were very happy with the product.  The price point was about 1/8 of the price we were going to pay for a similar product.  Affordable and a great product, I have already recommended to several friends.

- Kacey Johnson

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We were referred to Arrivala by a friend of the owner.  We were aware it was a newer product but the price point was unbeatable and we were in the market so we gave it a go.  What’s the worst that could happen?  We’ve been blown away.  There were a couple of small issues at first but the support has been top notch and everything has been resolved very quickly.  We’ve been recommending the service to fellow business owners for nearly 6 months.  Keep up the great work!

- Peter Wilson

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We’re a new dental office and trying to get established in search results.  We came across Arrivala and decided to give it a go to get some Google reviews.  It’s been the single best decision we’ve made in terms of online marketing.  We crossed the 60 review mark last week and our website traffic has improved 10X.  Almost all of our traffic is organic now which has allowed us to cut back on the $2k/month budget we were spending on Google Adwords.  Arrivala is actually saving us money on top of bringing in new clients.

- Janet Olsen

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The text messaging feature is fantastic.  Prior to using Arrivala, we were manually sending out emails asking for customer reviews.  Now, we get past their unread email inbox and right to their text messages.  The number of reviews we’ve received in the last month is equivalent to what we received all last year.  Thanks Arrivala!

- Judy Timmons

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The bad: the kiosk mode could use some improvement.  While it does work, it’s pretty difficult for people to share their reviews to Google from our store.  The good: literally everything else.  We’re super happy with the product and it is very cost effective.  Other services like this go for a few hundreds dollars per month.

- Jackson Gregory

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Great service backed by great support.  I would recommend to my friends and hide from my competitors :)

- James Quintal

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We did a lot of shopping around before deciding on Arrivala so I feel very confident is saying this is the best product out there for your money.  If budget was not a thing, I would potentially select a different product but this has everything you need and more at a great price.  Don’t pay $200/month for other products when this is what you need.

- Paula Norton

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We’re still relatively new to Arrivala but thus far it’s been very smooth to setup and we were up and running in about an hour with all the settings configured.  We haven’t yet sent out our first review request but the process seems pretty straight forward.  We’re excited to see the results.

- Johnny Davis

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Kudos for a great product to help small businesses grow and compete with the big guys.  We certainly would recommend the service to our friends and business associates.  Great work!

- Heather Mason

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Worth. Every. Penny. I’m telling you, reviews have taken us from a small, ugly website on the internet not really serving a purpose to a consistent flow of daily new customers.  Arrivala has been a huge part of helping us get there.

- Keller Hawkins

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We love Arrivala!  From our very first pre-sales call they have been nothing but supportive and guiding in helping us get started.  The system is easy to use but when you have a question, you know you’ll get a pretty quick answer.  We will likely be lifelong customers.

- Julie Raymond

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An essential tool in the small business toolbox.  Arrivala has most certainly helped us bring in new clientele and is worth the monthly fee.  We regularly recommend to others.

- Houston Wallace

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A great option for review collection.  We are a local general contractor and our reviews have increase from just a few to over 20 in the last few months.  I’m very pleased when I do a search for local contractor and I’m the first result on the Google map with all those great reviews.  Couldn’t of done it without Arrivala.

- Roger Neville

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“you get what you pay for”. Not the case with Arrivala!  You get what you pay for and soooo much more.  I was hesitant to write this review but Arrivala, you need to raise your prices.  You could easily be charging 4x the amount if not more.  Reviews are very important to our business as there is a lot of local competition and it seems whoever the most reviews typically wins the Google battle.  It’s safe to say, we’re winning thanks to Arrivala.

- Chris York

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Awesome company to work with!

- Bold City Design

5 Ways To Get More Google Reviews For Your Law Firm

Nov 16, 2019


Many law firms often operate in competitive markets and everybody wants to hire an attorney with a proven record.  You’re well aware of the impact that Google reviews can play in the promotion of your business reputation but you simply don’t have the time to go hunting them down or building your reviews at scale.  Not to mention, you may want to grow your reviews across multiple profiles (Google, Facebook, Avvo, etc.). 

In a recent study conducted on Amazon, it was found that 92% of shoppers were hesitant to purchase a product due to a lack of reviews.  Furthermore, more consumers were willing to purchase a product with an average rating of 3.5 stars than they were a product that had not yet been reviewed.  Reviews are extremely important, not only do you need them, you need a lot of them.

In this article we’re going to introduce to you 5 great tools to automate your review collection and improve your law firms business reputation online.  It’s time to let the world know you’re the best lawyer in the business and the way we’re going to do that is by growing your lawyer business reviews.

Let’s get to the tools:

Law Firm Google Review Handout

Let’s paint a quick picture and let me know if you’ve seen it before.  You do a kick-ass job on a recent case & the client is thrilled with the outcome.  You ask the client if they would mind leaving you a review to help grow your practice and they, of course, say, “I’d give you 100 stars if I could” (in your head you’re thinking, just five will do).  Days, weeks and months go by and you haven’t received the review.  You even asked them again at a follow-up meeting and they promised they would get to it.  Unfortunately, life catches up to them and they simply forget to review you.

The fix for this is easier than you think, a one-page Google review handout for your law firm.  The great thing about the Google review handout is it’s something physical they can take home and put on their fridge, on their desk, etc. as a reminder to complete the process.  Secondly, it’s very easy to use for non-tech savvy individuals.  They simply punch in a link and it takes them right to your review popup.  You don’t have to bother with complicated instructions or telling a client to ‘look up your business’.

The best thing about the attorney Google review handouts is they are free to create and take literally minutes to do. 

Here are a few great FREE websites where you can generate a one-page PDF handout to get more Google reviews for your law firm:

 

Create A Google Review Link For Your Law Practice

Another great (and free) marketing tool you should utilize is a Google Review link.  A Google review link makes it easy for a past client to click on a link you provide them and be sent to the exact location to write a review for your business.  Without a Google review link for your law practice, it can often be difficult to explain the steps to leave a review, especially if the client is not tech-savvy.  Even if you do explain the process, what if the client makes a mistake and selects the wrong law office or perhaps a law office in a different state with a similar name.  The possibilities for error become multiplied.  Use some of the free tools below to create a free Google review link.  Once created, you could use the link in your email signature, in emails you send out, on your website, etc..  Anywhere you can paste a link you can provide a way for the receiver to get direct access to review your law practice on Google.

 

Create A Review Collection Process For Your Law Firm

A key for every successful business is processes.  Processes that make your business run smoothly.  Sometimes these processes are designed for the owner, other times they are processes designed for employees to ensure they stay on top of to-do items.  Common processes in businesses are often things like how to shut down the office for the night and include locking doors and turning on the alarm.  A process that you may not have thought of is one for the collection of Google Reviews.  Believe me when I say, every company on Google that has more than 30 reviews has a process in place to collect them and more often than not they are very simple to implement.

While I don’t have an online tool I can recommend for creating a Google review collection process for your law firm, the process will often go something like:

  • Upon case completion, thank the client for selecting you as their attorney and ask if they would be willing to write a review for your practice.
  • If yes, hand them our law firm’s Google review handout and point out where the review link is so they can submit their review.
  • Furthermore, ask them for their email address and ask if they would mind if you followed up to send them more information on how you can write a review.  Write down the email address and store it in your CRM, planner or review collection software for automatic follow-up.
  • If the client has not written a review within one week, send out the follow-up request that includes your law firm’s Google review link that you created in the last step.

 

Automate Review Follow-Ups At Your Firm

A process for collecting reviews can be great but it can also be extremely time-consuming.  Keeping track of which clients have submitted a review and which ones haven’t requires lots of reminders and potentially manual followups.  If dealing with a small number of clients, this may be manageable but if you work with a larger client base or simply enjoy the thought of automating these procedures then it’s time to look for a review collection automation service.

While the majority of these services cost a bit of money, they are often well worth the cost is manual labor saved. 

Let’s back up, what is review collection automation?  Simply put, it is a piece of software that can automatically follow up with your past customers to get them to write a review.  It knows when the past client has written a review and can track the responses and give you statistics on the results.

There are a few different services on the market that offer this kind of platform.  Here at Arrivala, we have some fantastic plans designed for the law firm in mind that begin at $29.99/month.  Our plans were actually originally created for law firms and therefore our feature set includes things like integration with Avvo that many other services don’t offer.  While there are some other platforms available that you can explore, many cost $200- $500+/month and are simply too expensive in my opinion for what they provide.  Below is a list of a handful of these companies that you can explore.  I’ve done my best to compile pricing info when it was provided:

 

In Conclusion

I hope this information can help guide your law practice to successfully receiving dozens if not hundreds of positive, five-star reviews on Google.  Make no mistake, reviews will be one of the leading sources of new business development over the next decade.  Reviews will become mandatory for many law practices to be successful and those that don’t get on board early, will be playing catch up in years to come.

For full transparency, I am the founder at Arrivala and we offer many of these services & tools (both paid and unpaid).  If you think Arrivala could help your law practice using our automated review collection suite, please don’t hesitate to give us a call, send us an email or sign-up for one of our plans (we even have a free plan available).

Best of luck to your firm as we move forward into the new year.  If you have any questions about the above tools & tips, please feel free to email me at [email protected]

 

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